Unless otherwise specified, in these terms and conditions:

We reserve the right to amend these Terms & condition any time. These Terms shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the Courts of England. A person who is not a party to any Contract shall not have any rights under or in connection with it.

At all airports we include 45 mins free waiting time after the flight has landed and additional waiting time charges will be calculated at £5 for every 15 minutes thereafter. Car parking will be charged at the standard set tariffs for Airport arrivals.

If a pick-up is from a local journey i.e. (residential address or business address) we will allow up to 10 minutes waiting time of scheduled booking made by the passenger, after which the standard waiting time charges will be applied as follows:
(7.30 to 23.00) £5 for every 15 minutes thereafter
(23.00 to 7.30) £7.50 for every 15 minutes thereafter

This means our fares are based on direct trip with passenger being ready to travel at the time of booking and place as specified.

From postcode cancellation not informed up to 3 hours prior to time of booking will incur 100% of the booking price.

If we Pickup from any UK address the driver will wait up to 30 minutes after the time booking was made for, if we were unable to contact passenger (ringing the door bell and calling the contact phone number), we will pull the driver away and the passenger will be responsible for full cost.

No reservation is considered as accepted until confirmed by phone or email and passenger has been issued with the reference number.

Additional surcharge of 50% on the price listed on the site may be added on the following dates 24, 25, 26, 31 December as well as 1st of January.

There might be additional charges if the passenger has to make a stop during journey(minimum £5) or any other diversion on the way.

Refund Policy

Refund will be issued on the following grounds.

• Booking on all credit/debit card notified 12 hours prior to the actual Pickup time.
• If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation number.
• All the cancellations are subject to minimum fee of £6.00.

No refund will be issued for following.

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information.
• If the passenger leaves the airport or any other agreed Pickup address without informing us for any what so ever.

Cancellation : Cancellation should be done 12 hours prior to your booking.